🧘♀️ Oops, Not the Right Fit? We’ve Got Your Back!
Let’s be real—buying leggings is a lot like testing a new yoga pose: it looks perfect online, but once you slip into it? “Hmm, not quite right.” No stress! Our returns policy is easier than adjusting your breath mid-plank:
1. When Can You Return? (Don’t Wait ‘Til Your Yoga Mat Gathers Dust)
- You’ve got 7 days from delivery to hit “return” (any later, and your unused gear might start feeling neglected!).
- The item needs to be brand-new: no post-workout sweats, no missing tags, no “I wore it once to grab coffee” vibes. Even the original packaging should stay intact—next customer deserves that “fresh unboxing” joy too!
2. How to Return? (Easier Than Learning Child’s Pose)
Just 3 simple steps—done before you finish your morning matcha:
① Shoot an email to [email protected] with: your order number + why it’s going back (e.g., “waistband’s too loose” or “color’s not what I saw online”).
② Wait for our “return approval” (we’ll get back in 1 business day—faster than your yoga teacher fixes your alignment!).
③ Ship the item to our designated address (we’ll send it to you!)—slap on the label, and don’t let your package “get lost” like a stray water bottle at the gym.
3. When Do You Get Your Money Back? (Faster Than a Post-Yoga Smoothie)
- Once we get your return and check it’s all good? We’ll refund you in 3-5 business days.
- Cash goes back the same way you paid (e.g., WeChat Pay → WeChat Pay, credit card → credit card)—no “where’d my money go?” panics here!
4. A Tiny Heads-Up (No Surprises—Promise!)
- You cover return shipping (think of it like paying for a yoga class—small cost for a smooth experience!).
- If there’s a quality issue (e.g., a loose seam straight out of the box)? We’ve got you! Hit us up, we’ll cover the shipping, and hook you up with a replacement or full refund.
5. Need Help? (We’re Not Here for “Hard Moves”)
Stuck mid-return? Shoot us an email at [email protected] or call +852 5499 9272. We’ll untangle the mess fast—no stress, just smiles.
Bottom line: Returns shouldn’t be a hassle. Just like a good yoga flow, we keep it simple, smooth, and totally stress-free.